Your employees are your first line of defence and your greatest vulnerability. With 91% of cyberattacks beginning with a phishing email and organisations losing an average of $17,700 every minute to phishing attacks globally, the human element remains the most exploited attack vector in cybersecurity. Our certified social engineering specialists design and execute realistic attack simulations that test your workforce's resilience to manipulation, identify vulnerable departments and individuals, and transform your people from a security liability into an active defence layer through targeted awareness training that reduces click rates by up to 97%.
Our social engineering assessments cover every human attack vector, from email inboxes and phone lines to front desks and server rooms. We combine realistic attack simulations with data-driven reporting and tailored security awareness training to build lasting behavioural change across your organisation.
Custom-designed email phishing campaigns that replicate the latest real-world threats targeting your industry. We craft highly convincing phishing emails using current attacker techniques including brand impersonation, invoice fraud, delivery notifications, password reset lures and credential harvesting pages that mirror your actual login portals. Every campaign tracks open rates, click-through rates, credential submissions and reporting behaviour, providing granular data broken down by department, role and seniority to identify your most vulnerable groups. Campaigns range from broad awareness tests to highly targeted spear phishing and business email compromise (BEC) simulations.
Phone-based social engineering attacks targeting help desks, reception staff, IT support teams, finance departments and key executives to assess verbal security protocols and information disclosure policies. Our trained operators use professionally crafted pretexts such as IT support calls requesting remote access, vendor enquiries seeking payment details, executive impersonation demanding urgent wire transfers and HR calls requesting employee information. Vishing tests reveal critical weaknesses in telephone verification procedures, call-back policies and authority-based compliance that email-only assessments cannot detect.
Sophisticated pretexting scenarios that test your employees' ability to verify identities and resist social manipulation across all communication channels. We simulate vendor and supplier impersonation, executive request fraud (business email compromise), IT support scams requesting credentials or remote access, new employee onboarding scenarios, delivery driver pretexts and third-party contractor access requests. Each scenario is designed based on thorough OSINT reconnaissance of your organisation's structure, processes, technology stack and public-facing information to ensure maximum realism and relevance.
On-site physical security assessments that evaluate the real-world exploitability of gaps between your digital and physical security controls. Testing includes tailgating through secured entrances, badge cloning and RFID interception, USB drop campaigns with tracking payloads in car parks and common areas, dumpster diving for improperly disposed sensitive documents, and attempts to access restricted areas such as server rooms, executive offices and data centres. We evaluate visitor management procedures, clean desk policies, document disposal practices and employee willingness to challenge unrecognised individuals, all documented with timestamped photographic evidence.
Interactive, role-specific security awareness training programmes delivered after each assessment phase to address the exact vulnerabilities identified in your organisation. Our training includes live workshops with hands-on phishing identification exercises, engaging e-learning modules, executive briefings for senior leadership, department-specific content for high-risk teams such as finance, HR and IT support, and ongoing micro-learning campaigns that sustain awareness between assessments. Content covers phishing identification techniques, password hygiene, social media safety, physical security best practices, incident reporting procedures and safe browsing habits. Our approach consistently reduces click rates from 40% to under 3% over successive campaigns.
Comprehensive analytics dashboards and executive reports providing real-time visibility into campaign performance, employee susceptibility trends and organisational improvement over time. We track click rates, credential submission rates, attachment downloads, reporting rates to security teams, time-to-click and time-to-report metrics, all segmented by department, location, role and seniority level. Executive summaries provide board-ready insights with clear risk ratings, while detailed technical reports enable your security team to target interventions precisely. Industry benchmarking helps you understand how your organisation compares to peers in your sector, and trend analysis demonstrates measurable ROI to leadership.
Our social engineering methodology follows industry best practices and is designed to deliver maximum insight with zero risk to your operations, data or employee morale. Every engagement combines intelligence-driven attack design, controlled execution and measurable training outcomes.
We begin by conducting thorough open-source intelligence (OSINT) reconnaissance about your organisation, employees and digital footprint. This includes harvesting email addresses and mapping naming conventions, building organisational hierarchy from LinkedIn and corporate websites, analysing employee social media profiles for exploitable information, identifying technology stacks from job postings and public repositories, and reviewing press releases, financial filings and recent news for timely pretexts. This intelligence mirrors what a real attacker would gather and directly informs the design of highly targeted, believable attack scenarios.
Using the intelligence gathered, we design customised attack scenarios with carefully crafted pretexts tailored to your organisation's industry, culture and specific threat landscape. This includes building convincing phishing emails with cloned branding, creating credential harvesting landing pages that mirror your real login portals, developing vishing call scripts, writing smishing messages, planning USB drop placements and designing physical intrusion approaches. Each campaign is reviewed with your designated stakeholders to ensure alignment with testing objectives, legal requirements, rules of engagement and agreed scope boundaries.
We launch initial campaigns across agreed channels to establish your organisation's current susceptibility baseline. This first wave measures how employees respond to social engineering attempts without any prior warning, additional training or heightened awareness. Baseline metrics serve as the benchmark against which all future improvements are measured, providing a clear, data-driven picture of your starting position. This baseline is essential for demonstrating measurable improvement and calculating return on investment for your security awareness programme.
We deploy phishing simulations, vishing calls, smishing messages, pretexting attempts and physical security tests according to the agreed schedule and rules of engagement. All employee interactions are tracked in real time through our secure monitoring platform. Critical events such as credential submissions, successful physical access or sensitive information disclosure are flagged immediately. We maintain constant communication with your designated contacts throughout the testing window to manage any unexpected situations and ensure zero disruption to business operations.
We analyse results across every dimension including department, role, seniority, location, attack type and time of day to identify patterns, systemic weaknesses and high-risk groups. Based on these findings, we deliver targeted security awareness training customised to address the specific vulnerabilities uncovered. Training is differentiated by audience: executives receive strategic briefings on BEC and whaling threats, finance teams learn about wire fraud patterns and authorisation verification, IT staff focus on credential hygiene and social engineering resistance, and general staff receive practical phishing identification skills and reporting procedures.
Following training delivery, we run follow-up campaigns to measure improvement and validate that behavioural change has taken effect. You receive a comprehensive report containing executive summaries with board-ready risk ratings, detailed metrics with trend analysis, department-level vulnerability scores, industry benchmarking data and strategic recommendations for your ongoing security awareness programme. We provide a long-term improvement roadmap including recommended testing frequency, training cadence, programme maturity milestones and budget guidance to maintain and strengthen your organisation's human security posture over time.
We simulate the full spectrum of social engineering attack vectors that threat actors use to compromise organisations, ensuring comprehensive coverage of your entire human attack surface from digital channels to physical access points.
Broad-based email campaigns mimicking common threats such as password reset requests, invoice fraud, delivery notifications, software update prompts and account suspension warnings. We test employee awareness across the entire organisation with varying difficulty levels to assess overall resilience to mass phishing attacks that remain the most prevalent initial access vector for cybercriminals worldwide.
Highly targeted attacks directed at specific individuals using personal and professional information gathered through OSINT reconnaissance. Spear phishing emails reference real projects, colleagues, recent meetings and business contexts to maximise credibility. We target high-value individuals including C-suite executives, finance controllers, HR directors and IT administrators to test resistance to sophisticated, personalised attacks and business email compromise scenarios.
SMS-based phishing attacks designed to exploit the implicit trust people place in text messages received on personal and work devices. We simulate delivery notifications, multi-factor authentication prompts, account verification requests, executive text messages and urgent security alerts. Smishing tests evaluate whether employees apply the same scrutiny to mobile communications as they do to email, revealing gaps in mobile security policies and BYOD controls.
Voice-based social engineering calls where our trained operators impersonate IT support, vendors, bank representatives, executives or other trusted contacts to extract sensitive information, obtain credentials or authorise fraudulent transactions. Vishing tests assess verbal verification procedures, resistance to authority-based pressure tactics and adherence to information handling policies that are frequently bypassed under the urgency and personal nature of a phone conversation.
Strategically placed USB devices in car parks, lobbies, break rooms, meeting rooms and workstations loaded with tracking payloads that report when connected to a computer. USB drop tests measure employee curiosity versus security awareness and evaluate whether endpoint protection controls such as device whitelisting, autorun restrictions and USB port disabling are properly configured, enforced and effective across the organisation's entire device estate.
Attempts to gain unauthorised physical access to your facilities by following authorised employees through secured entrances, exploiting common courtesy and social norms. We test badge-controlled doors, mantrap systems, reception screening procedures, visitor management workflows and employee willingness to challenge unfamiliar individuals. Successful physical access compromises can lead to network device tampering, rogue hardware deployment, sensitive document theft and direct data exfiltration.
Common questions about our social engineering testing, phishing simulation and security awareness training services answered by our security experts.
Social engineering testing is a controlled security assessment that simulates real-world manipulation tactics including phishing emails, voice calls, SMS messages and in-person pretexting to evaluate how well your employees recognise and respond to social engineering attacks. With 91% of cyberattacks starting with a phishing email and 36% of all data breaches involving phishing as the initial vector, testing your human defences is not optional. These assessments identify vulnerable departments, validate security policies and build a culture of vigilance that dramatically reduces your organisation's risk of a successful breach.
We offer a comprehensive range of attack simulations including broad email phishing campaigns with credential harvesting, spear phishing targeting specific individuals or departments, smishing (SMS-based phishing), vishing (voice phishing via phone calls), USB drop campaigns and physical tailgating tests. Each simulation is customised to your industry, organisation size and specific threat landscape using real OSINT intelligence for maximum realism. We continuously update our templates and attack techniques to reflect the latest tactics, techniques and procedures used by real threat actors.
No. For an accurate baseline measurement, employees are not informed about the test in advance. Only designated stakeholders such as IT leadership, HR and legal are made aware of the campaign. After the campaign concludes, all participants receive educational debriefing materials explaining the test, the tactics used and how to identify similar attacks in the future. This approach ensures authentic results while turning the exercise into a powerful learning opportunity that reinforces positive security behaviours without creating a punitive or fear-based culture.
We track multiple metrics including email open rates, click-through rates on malicious links, credential submission rates, attachment download rates, reporting rates to IT security teams, time-to-report and time-to-click analysis. These metrics are segmented by department, role, location and seniority level to pinpoint your most vulnerable groups. We benchmark your results against industry averages and track improvement across successive campaigns to demonstrate clear return on investment. The ultimate goal is sustained improvement and increased reporting rates, not simply achieving zero clicks.
We recommend running phishing simulations at least quarterly to maintain awareness and measure improvement, supplemented by monthly micro-campaigns for high-risk departments such as finance, HR and executive leadership. Regular testing creates a culture of vigilance and has been shown to reduce click rates by up to 75% within the first year. Continuous programmes are most effective because security awareness decays rapidly without reinforcement and the threat landscape evolves constantly with new AI-powered attack techniques, deepfake-enhanced vishing and emerging social engineering tactics.
Our approach is educational, not punitive. Employees who interact with a simulated phishing email are immediately redirected to a safe training landing page explaining what happened, which red flags they missed and how to spot similar attacks in the future. We provide aggregate data to management rather than individual employee names, unless your organisation specifically requests individual reporting for targeted training purposes. The goal is to build awareness, confidence and a positive reporting culture where employees feel empowered to flag suspicious activity without fear of reprisal.
Yes. Comprehensive security awareness training is a core component of every social engineering engagement. After each assessment, we deliver targeted training customised to address the specific vulnerabilities identified in your organisation. Training includes interactive live workshops, role-specific modules for high-risk departments such as finance and HR, executive-level briefings on BEC and whaling threats, phishing identification exercises, incident reporting procedure training and ongoing micro-learning campaigns. Our approach consistently reduces phishing click rates from an average of 40% to under 3% over successive campaigns, delivering measurable ROI.
Pricing depends on the scope of the engagement, the number of employees to be tested, the types of attack simulations required and whether ongoing training is included. A focused email phishing campaign for a small organisation starts from a few thousand dollars, while comprehensive programmes covering multiple attack vectors, physical security testing and ongoing awareness training are priced based on organisational size and specific requirements. Contact us for a free, no-obligation quote tailored to your needs, and we will provide a detailed proposal within 24 hours.
Social engineering attacks target every industry. Our assessments are tailored to the specific threats, regulatory requirements and operational contexts of your sector to deliver maximum relevance and impact.
Banks, fintech companies and insurance firms requiring wire transfer fraud prevention, business email compromise (BEC) simulations, authorisation workflow testing and compliance with PCI DSS, SOX, FCA and GLBA security awareness requirements.
Hospitals, clinics and health technology providers needing HIPAA-compliant phishing assessments to protect patient data, prevent medical identity theft and secure clinical systems against social engineering attacks targeting protected health information.
Software companies and technology firms requiring developer-focused security awareness, credential hygiene testing, supply chain impersonation simulations, API key extraction scenarios and protection of source code repositories and intellectual property.
Law firms and consultancies protecting client confidentiality through email security awareness, privileged communication interception testing, opposing counsel impersonation and resistance to pretexting attacks targeting trust accounts and sensitive case information.
Utilities, energy companies and infrastructure operators building workforce resilience against nation-state level social engineering threats targeting SCADA systems, operational technology environments and critical facilities that control physical infrastructure.
Universities, schools and research institutions protecting student data, research intellectual property and campus networks through staff and student awareness programmes tailored to the unique challenges of large, diverse user populations and open network environments.
Tell us about your security needs and we will provide a tailored proposal within 24 hours.